Privacy Policy

Last updated: November 6, 2026

Who we are

RoadHire is operated by William Arthur Rose Technologies (WARTECH), based in Prince George, British Columbia, Canada. This policy explains what personal information RoadHire collects, how it is used, and the choices you have. Questions or requests about your information: thedeliveryco18@gmail.com.

What we collect

• Account information: your name, email address, phone number, and account type (driver, company, or other).
• Driver profiles: work experience, licence class, availability, and the documents you upload for verification, such as images of your driver's licence and your driver's abstract.
• Company information: business name, contact details, and job postings.
• Bookings and messages: details of jobs, bookings, and communications made through the platform.
• Payment information: payments are processed by Stripe. Your card details go directly to Stripe and are never stored on our servers.
• Basic technical information: how the site is used, so we can keep it working and improve it.

How we use your information

We use your information only to run RoadHire: to create and maintain your account, to match companies with drivers, to arrange and pay for marketplace work, to verify driver documents, to communicate with you about your account and bookings, and to keep the platform safe. We do not use your information for anything else, and we do not sell it. Ever.

Who can see what

• Companies with a paid subscription can view drivers' full profiles and contact drivers directly about hiring. That visibility is the service RoadHire provides, and it is why drivers create a profile.
• Driver documents — licence images and abstracts — are NOT visible to subscription companies. Documents are only accessible inside a confirmed marketplace booking, where they are needed for the work.
• We never sell your personal information to anyone, for any reason.

Service providers

RoadHire runs on trusted providers who process information only to provide their service to us — including Stripe (payment processing), our app platform and hosting provider, and our email provider. They do not own your information and may not use it for their own purposes.

When we may disclose information

Only if required by law, or to protect the safety of our users and the platform. Nothing else.

How long we keep it

We keep your information while your account is active and for as long as reasonably needed to run the service. You can ask us to delete your account and personal information at any time by emailing thedeliveryco18@gmail.com, and we will do so unless the law requires us to keep specific records (for example, payment records).

Your rights

You may ask to see the personal information we hold about you, ask for corrections, or ask for it to be deleted. You may withdraw consent for us to use your information — doing so may mean we can no longer provide the service. If you have a concern we cannot resolve, you may contact the Office of the Privacy Commissioner of Canada or, in British Columbia, the Office of the Information and Privacy Commissioner.

Security

Profiles and documents are kept behind account access controls, and we test those controls. No system is perfectly secure, but protecting your information is a requirement of how RoadHire is built, not an afterthought.

Changes to this policy

If we change this policy, we will update this page and change the date at the top. Material changes will be announced in the app.